Shipping

At Earthen, we believe mindful clothing deserves mindful delivery. We work with reliable courier partners to ensure your order reaches you safely, efficiently, and responsibly.

Order Processing

All orders are processed within 24–48 hours after confirmation, excluding weekends and public holidays. Once your order is shipped, you will receive a confirmation email with tracking details.

During high-demand periods or promotional sales, processing times may be slightly extended.

Shipping Timelines

Estimated delivery times may vary based on location:

• Metro & major cities: 2–4 business days

• Other locations: 4–7 business days

Delivery timelines are estimates and may be affected by factors beyond our control, such as weather conditions, courier delays, or regional restrictions.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout and displayed before payment. Any promotional free-shipping offers will be clearly mentioned on the website.

Address & Delivery Accuracy

Please ensure all delivery details are accurate at the time of checkout. Earthen is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Delays & Exceptions

While we strive to meet delivery timelines, unexpected delays may occasionally occur. In such cases, our support team will keep you informed and assist wherever possible.

Damaged or Missing Packages

If your order arrives damaged, incomplete, or tampered with, please contact us within 24 hours of delivery with photos of the package and product. We will investigate and resolve the issue promptly.

International Shipping (If Applicable)

International shipping availability, charges, and timelines will be displayed at checkout. Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.

Need Help?

For any questions regarding shipping or delivery, feel free to reach out:

📧 Email: info@earthen.ae
📞 WhatsApp / Phone: