Terms & Conditions

Earthen reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website.

Your continued use of the website after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

Limitation of Liability

Earthen shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or products purchased through it.

This includes, but is not limited to, damages arising from:

• Website interruptions or technical errors

• Inaccurate product information or typographical errors

• Delays in delivery beyond our reasonable control

To the fullest extent permitted by law, Earthen’s liability shall be limited to the value of the product purchased.

Copyright and Trademark

All content on this website — including text, images, logos, graphics, videos, and design elements — is the property of Earthen and is protected by applicable copyright and trademark laws.

You may not copy, reproduce, modify, distribute, or use any content without prior written permission from Earthen.

Products, Content, and Specifications

We make every effort to display product colors, descriptions, and specifications as accurately as possible. However, actual colors and textures may vary slightly due to screen settings and natural fabric characteristics.

Product measurements and descriptions are approximate and provided for general guidance. Earthen reserves the right to update product information without prior notice.

Shipping Limitations

Shipping timelines provided on the website are estimates and may vary due to location, courier delays, weather conditions, or unforeseen circumstances.

Earthen is not responsible for delays caused by third-party logistics partners or incorrect delivery information provided by the customer.

For detailed shipping information, please refer to our Shipping Policy page.

Your Account

When you create an account on our website, you are responsible for maintaining the confidentiality of your login details and restricting access to your account.

You agree to provide accurate and current information and to notify us immediately of any unauthorized use of your account. Earthen reserves the right to suspend or terminate accounts found to be in violation of these terms.

Exchange and Refund Policy (Online Shop)

All exchanges and refunds are governed by our Returns & Exchanges Policy.

Products must be unused, unwashed, and in original condition with tags intact to qualify for exchange or return. Certain hygiene-sensitive items may not be eligible for return unless damaged or defective.

Earthen reserves the right to approve or reject any return or exchange request based on product condition and policy compliance.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the country in which Earthen operates, without regard to conflict of law principles.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: info@earthen.ae
📞 Phone: +971 4 326 8001